Dyson DC07 All-Floors Cyclone Upright Vacuum Cleaner
- Vacuum cleaner with cyclonic design ensures powerful, consistent suction
- Bag-free dirt collection provides hygienic emptying trigger
- Long-lasting filtration system with HEPA filter; certified asthma friendly
- Includes 17-foot hose, crevice tool, dusting brush, and upholstery attachment
- Measures 14 by 13-1/2 by 46 inches; 5-year warranty
Dyson DC07 upright vacuum cleaner with patented Root8Cyclone technology has double the suction of other vacuums. Tests show Dyson’s suction is double after 10 ounces of dust. Others lose suction – the more you use them, the less they work.Designed by engineering guru James Dyson, inventor of the cyclonic vacuum, the 12-amp Dyson DC07 upright is an inspired combination of power and structural smarts. At the center of the machine’s innovation is the Cyclone air path design, an eight-section chamber that creates powerful, consistent suction. The conical chambers generate 100,000 g of centrifugal force, pushing dust and dirt out of the airflow into the vacuum’s 1-gallon collection cup. With no bag to clog, the vacuum’s 270 air watts of suction remain steady. The large, transparent collection cup is easy to check and empties tidily–pop it off, hold it over a trash bin, and pull the trigger to release dirt without having to touch it. The DC07 also comes equipped with a multipart filtration
List Price: $ 500.00
Price: $ 500.00
Good machine with limitations – and some IMPORTANT user-maintenance instructions.,
We bought the Dyson DC07 in Dec. of 2002, and it gets used for approximately 1 hour x twice a week on carpet. Our unit is out of warranty.
In the vacuum cleaner market that, in our opinion, is dominated by poor product design, plastic parts that break easily, motors that burn out, belts that stretch and break, expensive bags that fill up virtually instantly, and a very short useful life, our Dyson has acquitted itself rather well.
Many of the other favorable comments about this Dyson apply and will not be repeated here.
We would add that Dyson has good telephone customer service as well as an on-line diagnostic guide.
We note the following negatives:
– The “off the floor” hose suction is not as strong and is much more awkward than with a “tank type – non upright” cleaner. If you are doing mostly off the floor cleaning, probably no upright is recommended.
-While it is NOT in the instructions, customer service will tell you that vacuuming up powder (plaster, carpet cleaner, carpet deodorant) will clog the hepa filter and eventually destroy the machine. If you plan to do this kind of work, get something that uses disposable bags.
-It is also not in the instructions, but DON’T run water thru the fully assembled canister to remove dust and dirt. The air flow will eventually gunk up and make the vacuum unusable. Use a compressed air can to blow out the dust or occasionally remove and clean the lower section (see below).
While the parts that you can access are easy to remove for cleaning and unblocking, there are some critical non user serviceable parts on the Dyson. Even the drive belt and hepa filters are supposed to be changed by a service center. So keep the box in case you have to ship the machine back to the company and hope you never need to use it
The problem, however, is really not with this Dyson DC07 (and probably other models as well) when it is under warranty. It is after the two year warranty expires and you are dependent on their expensive and sparsely located dealer network. I would guess that with parts and labor, a major repair could easily be between a quarter and half the price of a new machine.
We believe that Dyson should do a much better job in providing owner repair instructions, especially for machines that out of warranty.
In that light, we are providing information on two common repairs that the owner can perform. We would hope that at some point, Dyson would provide information on other repairs:
The hepa filter, which is supposed to last the lifetime of the machine, doesn’t. But it can be removed using a screwdriver to release the cover catches on both sides and replaced by the user (special replacement filter must be purchased from the company or from a dealer). We found it necessary to replace the filter (ourselves) when the machine constantly cut off due to overheating.
However, you may also come to the point, as we did, where the cylinder gets sufficiently clogged that there is suction to the intake (which means the motor is working) but there is no suction to the hose or floor and the vortex dirt isn’t spinning.
Customer service will first tell you that you have to bring or ship your Dyson to a dealer who will charge for parts and labor. Alternatively, a new canister will be $86.00 including shipping from them.
Forget it. You can clean the unit following these instructions (note; this probably will make little sense UNTIL you have the canister in front of you when it will become more obvious).
Be aware that you may well void any warranty if you do the following and, in any event, you do so at your risk but if it works, it can save you from an expensive dealer repair or part replacment.
-Remove the canister and clear plastic bin. Remove the bin and set it aside.
-The “cage” (part with the little holes) and the part with the vanes are held on with the black rubber ring at the bottom of the canister. The vane piece has to be removed before the cage by first easing out the rubber piece. Note the orientation of the rubber piece for reassembly. Removing the ring, vanes and cage is NOT dependent upon removing the handle (see next step below).
-Using a torx (star) #15 screwdriver, remove the 3 screws on top of the canister handle.
-Reach through the bottom of the unit and note how the long rod that opens the base flap fits through a guide slot.
-Pull out the handle assembly that includes the long rod. Do not remove the rod completely. Also, do not damage the large O-Ring and note, for reassembly, that there is a “flat” side to the handle assembly. Ignore the 3 screws inside the canister; they don’t seem to do anything. Also, the upper and lower plastic parts of the canister cannot be separated…
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|Screamin’ Yellow Machine,
This is one powerful vacuum. I researched it on the internet (Dyson has a great web site) and read about it in a couple of magazines. I was impressed and decided to try it. After using it in my country home I can say it’s close to, but not, alas, perfect for my needs. I have a mixture of floor surfaces; hard wood, linoleum, tile, wall to wall carpet and LOTS of area rugs. And I have plenty of dirt, pets and people running through the house in all seasons. The Dyson is great on everything EXCEPT the area rugs, which it has a tendency to try to gobble up… The suction power is irrefutable and I will never look at my (or anyone else’s) carpets the same way again. I pulled 3 cannisters of dirt, hair and sand out of my 8′ x 11′ area rug with the first use of the Dyson after a recent run over the same rug with my old vacuum! Unfortunately, the Dyson also tried to eat the area rug and made a horrible sound while doing so. After a toll free call to Dyson’s service center (at 5:30 pm on a Sunday evening) I was instructed to turn off the “beater brushes” and use the mode for bare floors. The horrendous sound and the “gobbling” stopped, but unfortunately without the beater brush, the machine did not do an adequate cleaning job on the area rug.
PROS: quiet operation, very powerful, easy to clean dirt cannister, super long cord, super long “expanding” hose with attachments makes cleaning stairs, crevices and window sills easy, great on wall to wall carpet and hard wood, tile and linoleum floors, carries tools on board, light weight and easy to manuever without self-propulsion, lifetime air filters and bagless design saves money and the environment, GREAT phone based customer support.
CONS: pricey, encounters problems with area rugs, difficult to assemble out of box (required a call to toll free customer service to solve an assembly problem), instruction booklet a little sparse, mostly plastic parts raise some concern with a new product, at [this price] all the accessories (floor tool and pet hair tool) should be standard — NOT “extras”, poor response from e-mail customer service on their web site, unable to purchase “accessories” right now and not able to find out from company when these will be available.
RECOMMENDED? Yes BUT with some reservations – if you have hard floor and/or wall to wall carpet surfaces and are willing to pay for good design and power with convenience, this might be the right vacuum for you. If you have lots of large, area rugs, you might want to consider something else
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